Weather disruption
Winter weather is causing disruption to services in some parts of the county. Find out what services may be affected in your area.
Search the Family Information Directory for your entry.
If you are a Dorset-based childcare provider you will have been given access to Synergy Online which means you can:
Login to Synergy Online to update your record.
Once you are logged into Synergy Online, access the forms section and use the relevant forms prefixed with 'FIS' to update your details. We approve submitted forms within 3 working days and any changes will appear on the directory the day after approval.
If you need support to access the system or have not received your account details, please contact the Family Information Service (FIS).
You won't have Synergy access if you're:
If you have a record on the directory, but don't have access to Synergy Online you can request a change to your directory record.
Before you add a new directory record, make sure you meet the criteria set out in our new directory record entry policy.
Give details about your service or activity and we'll contact you within 3 working days for more information.
Our Family Information Directory lists organisations in Dorset that provide services to children, young people and families. We also list useful national organisations that you can access by phone or website.
Some services give extra information in their directory record about the support they provide to children and young people with a disability or special educational needs.
We mark these with a 'Local Offer' symbol:
Our directory mainly covers services for families located in Dorset.
Find information about services for families in the Bournemouth, Christchurch and Poole (BCP) council area.
Our directory includes:
We list some services in the directory such as schools that are out of Dorset, but provide specialist support for children with special educational needs and disabilities. We also list health services covering the whole county, including Bournemouth, Christchurch and Poole.
We reserve the right to decline requests to be listed if we do not consider the service to be appropriate for the directory. Please see our policy on new directory record entry.
Read our Family Information Service privacy notice.