What services are being provided?
Fulfilment of service requests in relation to Temporary Traffic Regulation Orders for roadworks, events and other activities on the public highway.
When you apply for a Temporary Traffic Regulation Order, you'll be asked to agree to our use of some of your contact details to meet our minimum obligations.
What personal data do we need from you?
- name
- address
- postcode
- email address
- contact mobile (or landline) number (which must be available 24 hours a day)
Who might use your personal information?
The following organisations or departments may use the information you provide:
- Dorset Highways (Dorset Council)
- other local neighbouring authorities
- members of the general public (limited to name, contact number and by exception, an email address)
The Data Controller is Dorset Council. The Data Protection Officer for Dorset Council may be contacted at data.protection@dorsetcouncil.gov.uk.
What will your information be used for and what is the lawful basis for requesting and using it?
- Administrative purposes, within Dorset Council Highways (all personal information)
- To fulfill an applicants duty in relation to their responsibility for holding their activity on the public highway. Information used will be limited to:
- name
- contact number
- an email address (in very limited circumstances) and will be included on:
- primary stakeholder consultation documents. Stakeholders (who could also re-distribute this information amongst their areas of interest) could include:
- emergency services
- bus operators
- elected representatives
- town and parish councils
- Dorset Council services
- offices of the Department for Transport
- neighbouring local authorities
- any other relevant organisations within the transportation industry
- public notices, which are made available to primary stakeholders. who could also re-distribute this information amongst their areas of interest) could include:
- emergency services
- bus operators
- elected representatives
- town and parish council
- Dorset Council services
- offices of the Department for Transport
- neighbouring local authorities
- any other relevant organisations within the transportation industry
- primary stakeholder consultation documents. Stakeholders (who could also re-distribute this information amongst their areas of interest) could include:
and which can also be displayed on the streets affected by a traffic restriction
- roadworks, closures and events map (roadworks.org) which can be viewed by members of the general public and business, who could choose to re-distribute the information amongst their areas of interest
- used to fulfil a response to any customer enquiry or complaint as appropriate, ie. we reserve the right to redirect enquiries and complaints from members of the public to promoters of activities
Personal information will not be shared for commercial purposes.
If we cannot use your data we may not be able to provide you with this service.
Our lawful or legal basis for using your information is; public task.
With which other organisations may we share your data?
In order for us to provide you with the above services, we may share personal data with:
- emergency services
- bus operators
- elected representatives
- town and parish councils
- Dorset Council services
- offices of the Department for Transport
- neighbouring local authorities
- Elgin (roadworks.org) - in contract with Dorset Council
- INRIX (inrix.com) - in contract with Dorset Council
- any other relevant organisation in the transportation industry
Will your data be stored in, processed or accessible from countries outside the UK, EU or EEA countries?
Yes, your personal data (no more than a name and contact phone number) may be made available on the publically accessible website roadworks.org.
How long will we keep your information?
We will cease using your data as soon as you no longer require our services. For legal reasons, Dorset Council will retain your data for a maximum of 21 years and nine months at which point it will be archived.