This is a picture of Ferndown Library

Before I go to the library

Ferndown Library is open at these times:

Library opening times
Monday: 10am to 6pm
Tuesday: 10am to 5pm
Wednesday: 10am to 5pm
Thursday: 10am to 5pm
Friday: 10am to 5pm
Saturday: 10am to 4pm
Sunday: Closed

If I am nervous about going, I can talk to the library staff and ask questions first. I can call:

This is a picture of a person on the phone.
 

I can ask the library staff for a tour of the library.

This is an image of six library assistants standing and smiling at the camera.
About the library

There are people who work at the library who I can talk to. I will know who they are by their badges.

This is an image of a library assistant talking to a person with a book in their hand.
The library is usually a quiet place where people talk quietly, relax and read books.  

This is an image of a person reading a book in a blue chair.  There are four blue chairs in the image and a small round table.
Sometimes it might be noisy. If it is noisy, I can talk to a librarian. 

How I become a member of the library

When I get to the library I will see a desk. I will talk to one of the library staff there about how to become a member of the library.

This is an image of a member of staff at the help desk talking to a customer.
I will complete a form. I will write my name, address, date of birth, telephone number and email address and sign it.

This is an image of a library membership form.
I will show them identification. This can be a driving licence, bank statement, or household bill.

This is an image of a driving licence, an acceptable form of ID when applying for a library card.
The library staff will give me a library card and a PIN.

This is an image of a Dorset Library Card.

When I visit the library

In the library there will be shelves of books and DVDs. 

This is an image of shelves of books and DVDs.
I can sit in a chair to read a book.

This is an image of a customer sitting reading a book in a blue chair.  There are four blue chairs and a small round table in the mdidle.
I can borrow a book or DVD and take it home with me. I will have to pay to borrow a DVD.  If I want to borrow a book or DVD I will talk to a member of the library staff.  The staff will show me how to borrow the books or DVD and tell me when I need to bring them back to the library.

This is an image of a library assistant helping a customer use the self service machine.

There are other activities I can do at the library.

This is an image of the puzzle area of the library with a desk and chair.
The library will also have some computers. There is no charge to use the computers, but I will have to pay for printing. 

This is an image of desks with computer screens and keyboards and chairs in front.
I can reserve a time to use a computer or I can wait for one to be available. This is an image of computer screens on desks and a small round table and three blue chairs to the foreground.
When I have finished I will leave the library.

This is an image of the exit of Ferndown Library.