Some public authorities have a duty to refer users of their service who they think may be homeless or threatened with becoming homeless to a local authority of the users choice.

The public authorities subject to the duty to refer (in England only) are:

  • prisons
  • young offender institutions
  • secure training centres
  • secure colleges
  • youth offending teams
  • probation services
  • job centres in England
  • social service authorities (both adult and children’s)
  • emergency departments
  • urgent treatment centres
  • hospitals providing inpatient care
  • The Secretary of State for Defence (members of the Royal Navy, Royal Marines, regular Army and Royal Air Force

Make a referral

Before you refer someone, make sure they have:

  • nowhere they can legally live, or
  • that they are at risk of losing their home in the next eight weeks (56 days)

You must also make sure the person is happy for you to:

  • refer them to us and not another council in England
  • share their contact details with us

Download a referral form

Email your completed referral to dutytorefer@dorsetcouncil.gov.uk.

You can also send us any background information about the person you are referring. Make sure you quote their name in the email subject.