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Section 44 of the Care Act 2014 (the act) and associated statutory guidance requires all Safeguarding Adults Boards (SABs) to conduct Safeguarding Adults Reviews (SARs) (previously known as serious case reviews) in certain circumstances and permits SABs to arrange SARs in other circumstances.
The Act requires Board member agencies to cooperate with and contribute to the carrying out of a SAR.
"The SAB should be primarily concerned with weighing up what type of ‘review’ process will promote effective learning and improvement action to prevent future deaths or serious harm."
Care and Support Statutory Guidance (DH: 2010) paragraph 14.135. Care and support statutory guidance - GOV.UK (www.gov.uk)
SABs must arrange a SAR when an adult in its area dies as a result of abuse or neglect, whether known or suspected, and there is concern that partner agencies could have worked more effectively to protect the adult.
SABs must arrange a SAR when an adult in its area dies as a result of abuse or neglect, whether known or suspected, and there is concern that partner agencies could have worked more effectively to protect the adult.
SABs must also arrange a SAR if an adult in its area has not died, but the SAB knows or suspects that the adult has experienced serious abuse or neglect. In the context of SARs something can be considered serious abuse or neglect where, for example the individual would have been likely to have died but for an intervention or has suffered permanent harm or has reduced capacity or quality of life (whether because of physical or psychological effects) as a result of the abuse or neglect.
SABs are free to arrange a SAR in any other situations involving an adult in its area with needs for care and support.
No single review model will be applicable for all cases: review methodology should be determined by the circumstances of each case.
This is referred to at Section 6 of this report.
SARs may be complex and detailed or may take account of other reviews undertaken (whether statutory or not).
They are undertaken for the purpose of understanding and learning from individual cases to continuously improve the effectiveness of the wider system working together.
The purpose of holding a SAR is not to investigate or to apportion blame; its purpose is to produce learning from a particular case with the aim of preventing future deaths/serious abuse, harm or neglect occurring.
SARs should seek to determine what the relevant agencies and individuals involved in the case might have done differently that could have prevented serious abuse, harm, neglect, or death.
A SARs is not to hold any individual or organisation to account – other processes exist for that purpose which include each partner organisation’s own disciplinary or separate learning processes.
All organisations which are party to a SAR should ensure that there is robust governance within their own organisations.
Equally important is that each organisation supports the communications and publication strategy following completion of a SAR or whilst it is in process.
Criteria for Safeguarding Adults Review – this outlines that which is stated in the Care Act 2014 statutory guidance.
2.1. A SAB is the only body that can commission a SAR. As set out in S44 of the Care Act 2014, a SAR must take place when:
2.2. “Serious abuse or neglect” may include:
This is not an exhaustive list. The final decision rests with the DBCPSAB or delegated SAR panel as to whether abuse/ neglect was serious enough to warrant a SAR.
2.3. In addition, SABs are also free to arrange for a SAR in any other situations involving an adult in its area with needs for care and support.
2.4. There is no requirement for a case to have gone through a Section 42 safeguarding adults’ enquiry before it can be considered for a SAR.
2.5. A discretionary SAR should only be commissioned when there is potential to identify sufficient and valuable learning to improve how organisations work together, to promote the wellbeing of adults and their families, and to prevent abuse and neglect in the future.
2.6. Appropriate cases for a discretionary SAR may include:
In any SAR there is a need to achieve an understanding of:
All referrals for SARs will be considered by the SAB SAR Subgroup and decisions will be made whether a referral meets the criteria for commissioning a SAR.
A recommendation will then be made to the SAB’s Independent Chair & Board.
Terms of Reference of the SAR subgroup are attached at Appendix 1.
A range of methodologies or tools can be used to undertake the necessary investigations to deliver a SAR.
No one model will be applicable for all cases.
The focus must be on what needs to happen to achieve understanding and learning.
There must always be a consideration of how family and friends can achieve clarity and understand what happened; and consideration given to their involvement and contribution (as appropriate) to the Review.
The Safeguarding Adults Board Subgroup will agree the methodology to be used for the SAR.
Different methodologies are shown at Appendix 2.
The following should be applied to all reviews:
The options for conducting a SAR are detailed in the appendices, as are the skills required of a SAR Author.
In general, SARs should be completed within 6 months from the lead reviewer/ author being appointed, unless otherwise specified or alternative date agreed by the SAR Panel.
The SAR subgroup will seek to identify at the outset whether other reviews and processes are taking place or envisaged in relation to the same case.
Where there are possible grounds for any other Statutory Review e.g., Domestic Homicide Review (DHR), Child Safeguarding Practice Review (CSPR), or a Mental Health Homicide Review (MHHR), then a decision should be made at the outset by the Independent SAB Chair & Board involved as to:
Whether some aspects of the reviews can be commissioned jointly should also be considered, to reduce duplication and enhance learning. It will be important that terms of reference for related reviews effectively cover all aspects of the case.
Where NHS organisations carry out ‘Patient Safety Reviews’ (PSIRF process), all local NHS providers and/ or the local Integrated Care Board (NHS Dorset) will determine whether there also needs to be a referral for a SAR.
The SAB (via the Business Manager) will inform the Coroner after each SAR subgroup, of any new SARs to be commissioned.
This will enable the Coroner to determine whether to proceed with an Inquest or whether to wait until the SAR has concluded.
This will also enable timely decisions to be made about commissioning SARs.
A coroner is legally entitled to request information provided to SARs as well as the overview report itself.
When a Coroner requires information, correspondence will be with the Chair of the Safeguarding Adults Board.
Guidance in relation to the separate coronial inquest and SAR processes will set out a framework and how this will be achieved. It will be appended when approved.
Anyone e.g., a member of the public, agency or professional, may refer cases to the SAB for consideration for a SAR. Referrals must be made using the form.
The SAB Business Manager will scrutinise the referral and seek more information before finalising a referral to the SAR subgroup - Consideration of GDPR will be applied.
This may include going out to partner agencies for initial information gathering.
The SAR Subgroup will decide if the case meets the SAR criteria and refer the final decision to the Independent SAB Chair.
The decision to commission a SAR lies with the Board. In order to promote an efficient process, the Board will delegate such decisions to the Independent SAB Chair and will receive a quarterly report on decisions made, retrospectively.
In the event of a decision being made that the SAR criteria is not met, the reasons need to be recorded by the SAB Business Manager and shared with the referrer.
This will also be noted in the meeting minutes and on the referral form.
If a decision is made to commission a SAR, the SAB Business Manager will send out Information Management Review (IMR) requests to appropriate organisations.
If the referrer wants to appeal against a decision not to commission a SAR, the appeal should be put in writing to the Independent SAB Chair, who will review the decision within 6 weeks, seeking further clarification from the subsequent SAR Subgroup.
The Independent SAB Chair may take legal and other professional advice and s/he will write to the referrer setting out why the referral did not meet SAR criteria or, whether the matter has been reconsidered and explaining what other actions may be taken.
IMRs are documents required of all parties/organisations contributing to a SAR and who were involved with the individual.
These will be requested by the SAB Business Team and all organisations are expected to complete the template setting out the chronology of their involvement with the individual and their analysis of their interventions and the outcomes.
This ensures that all SARs are able to include clear and concise findings.
The SAB must include information about the findings from any SAR in its Annual Report and what actions it has taken or intends to take in relation to those findings.
Where the SAB decides not to implement an action then it must state the reason for that decision in the Annual Report.
If a decision has been made by the SAB not to publish a SAR, it will be referred to using an acronym in the Annual report with minimal appropriate information given.
Consideration will always be given to the proportionate methodology to be used for delivery of each SAR. Examples of different SAR methodologies are attached at Appendix 2.
Where a Joint Review takes place, there should be an agreement on the parameters of the Review, including any financial arrangements, between the relevant Board Chairs at the outset.
Where the DBCPSAB has been invited to contribute to a SAR commissioned by another SAB, the decision will be taken by the Independent SAB Chair
Agencies should adhere to the Pan-Dorset Overarching Information Sharing Agreement and Board’s Personal Data Exchange Agreement. This is known as PISA.
As required under s45 of the Care Act, each agency must ensure that information, including accurate and secure records required for delivery of the SAR are available for the SAR author, at the time required and as requested by the SAR Panel.
Failure to adhere to this will result in immediate escalation to the Independent SAB Chair who will take action with the relevant organisation.
Each SAR must take account of relevant legislation, e.g., Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005 and other such legislation as may be appropriate.
A communication strategy will be agreed for each SAR between the SAR Subgroup Chair and the SAB Chair.
The terms of reference for the Safeguarding Adult Review subgroup are listed in Appendix 1.
The Social Care Institute for Excellence (SCIE) and others published the SAR Quality Markers in 2023.
These quality markers are to be used by all SAR Lead Reviewers/ Authors and are attached via the following link. List of 15 Safeguarding Adult Reviews Quality Markers - SCIE
The expectation that SARs will deliver against the quality markers will be explicit when commissioning a SAR and the SAR Panel will use the Quality Markers in reviewing progress of SAR delivery at Panel.
The SAB Business Manager is responsible for drafting the SAR Action Plan to be presented to the SAR subgroup with the final SAR report.
Action plans derived from SMART recommendations must have robust outcomes that can be monitored and measured.
The SAR Subgroup will need to agree the Draft SAR Action Plan which will be submitted to the SAB for decision alongside the final Draft SAR report.
Completion of actions in the plan will be monitored by the SAR subgroup and reported regularly to the SAB.
A review will only be closed when the SAB is satisfied that all the actions have been completed.
The relevant Board subgroups will determine if there should be any longer term follow-up of the impact on practice of the recommendations of the review as part of its annual audit plan.
Learning and dissemination of learning from Safeguarding Adult Reviews will be led by individual agencies with oversight by the appropriate SAB subgroup.
A range of methods for disseminating and briefing staff will be used, including formal learning events, on-line learning and 7-minute briefings.
Any new learning must be integrated into each organisation’s own regular adult safeguarding training programmes.
The SAB Business Manager will draft the initial 7-Minute Learning Review and ensure that this is agreed by the SAR Subgroup.
Each partner agency will be asked to assure the SAB that they have allocated sufficient time and resource for staff to integrate the lessons into practice and this will be reviewed at the Annual SAR Event hosted by the SAB.
SARs will be published and placed on the SAB website.
A decision not to publish is by exception where there is a need to protect anonymity of the individual or their family members.
This will have been agreed by the SAB at the time the draft SAR was presented and agreed.
In all circumstances and in particular where there may be public interest in the findings of a review, the SAB will take a more proactive stance and in line with the SABs Communications Strategy; take the appropriate steps.
In these circumstances the SAB will work alongside and expect that partner organisations’ Communication Leads are proactive and working together with one Lead Agency, producing a joint press release and FAQs.
The Independent Chair of the SAB will act as the spokesperson on behalf of the Board.
Once a SAR is published it must be sent to the National Network of SAB Chairs for inclusion in the National SAR Library.
The Safeguarding Adults Review subgroup (SAR subgroup) is a sub-committee of the Dorset and Bournemouth, Christchurch & Poole Safeguarding Adults Boards (DBCPSAB) and has powers specifically delegated in these terms of reference.
To oversee Safeguarding Adults Review (SAR) functions on behalf of the DBCPSAB consistent with the Boards’ Safeguarding Adults Review Policy and to ensure they are consistent with national guidance and any relevant local policies.
To make recommendations to the Independent SAB Chair and to the Board on commissioning of Safeguarding Adult Reviews.
To ensure delivery of SARs in a timely way, through arranging SAR Panels to provide governance for SAR’s in accordance with Section 44 of the Care Act 2014.
To oversee delivery of final drafts of SAR reports for approval by the Safeguarding Adults Boards.
The Chair and Deputy Chair is agreed by the Safeguarding Adults Boards
Membership will include:
Representatives of other organisations e.g. any NHS Provider organisation which is involved, and other organisation may be invited to the subgroup to participate in discussion, support decisions and provide information about specific cases, for as long as discussions about SARs relating to that organisation remain on the agenda and on the ‘Active SAR Tracker’.
For the subgroup to be quorate, membership must include representation from each of the statutory partners, plus the Chair or Deputy Chair.
Meetings to be arranged every six weeks, however these may be cancelled if there is insufficient business. Administrative support will be arranged by the Business Managers.
This SAR subgroup reports to and is a subgroup of the DBCPSAB.
For each SAR, the subgroup sets up a time-limited Task and Finish group (known as the SAR Panel) to oversee work on a SAR using the methodology agreed with the lead reviewer.
Where a referral does not meet the criteria for a SAR the subgroup may request that a task and finish group is established and reports back on any learning from the case.
To be reviewed annually and as requested.
Date June 2021
Contact SAB Business team
Version 1.0
Page Appendix 1
Date June 2024
Contact SAB Business Team & SAB Chair & SAR Subgroup Chair
Version 2.0
Page Whole document
Details of Change, biannual update
1 Significant Event Analysis or Audit
This SAR methodology brings together managers and/or practitioners to consider significant events within a case and together analyse what went well and what could have been done differently, producing a joint plan with recommendations for learning and development
The process followed in a Significant Event Analysis or Audit is as follows:
2 Systems Review
The ‘Systems’ model established is a means of identifying which factors in the work environment support good practice; and which create unsafe conditions in which poor safeguarding practice is more likely.
It is a collaborative model for SARs - those directly involved in the case are centrally involved in the analysis and development of recommendations
A systems approach to conducting a Safeguarding Adults Review involves:
3 Using Individual Management Reviews to Analyse Individual Agency Performance
Individual Management Reviews (IMRs) are intended as a means of enabling organisations to reflect and critically analyse their involvement with key individuals in the case under consideration.
IMRs identify good practice, where systems, processes and (individual and group) practice could be enhanced.
IMR’s are a tool that can be used to help agencies analyse and reflect on their work with an individual or group of individuals and make recommendations for change.
These can be used as part of a desk-top based review , or a review involving a multi-agency review panel whether as part of a one-off workshop or a review following a the traditional Safeguarding Adults Review model.
Most popular methodology used.
A hybrid version of using IMR’s and the Significant Event Analysis is often used
4 Multi-agency combined Chronology
Developing a chronology of events is a useful way of achieving an overview of a case or situation and considering the areas for development or change.
With a combined chronology, the perspective is greatly enhanced and enables us to identify not only gaps in service(s) or practice, and therefore areas for development, but also missed opportunities for communications between agencies.
A SAR can also use a combined chronology with a focused timescale of consideration to enable lead practitioners and managers to reflect on a case within a facilitated workshop setting and develop timely recommendations for change.
Chronologies are important tools that are particularly useful when combined across agencies.
It enables a group of agencies to identify gaps in communication, shared decision making and risk assessment.
A combined chronology can be used to help agencies analyse and reflect on their work with an individual or group of individuals and make recommendations for change.
These can be used as part of a desk-top review or a review involving a multi-agency review panel., whether as part of a one-off workshop or a review following the traditional Safeguarding Adults Review model.
5 Traditional Safeguarding Adult Review Model, using a Combined Chronology Individual Management Review and a Review Panel
For a complex case, this method involves all agencies in completing IMR’s, a chronology and a review panel.
This method will provide a detailed analysis of agencies work with an adult or group of adults and provide a familiar approach to learning.
The SAR subgroup should give careful consideration to any additional value achieved through this approach.
Safeguarding Adults Reviews are resource intensive and can be highly sensitive for the individuals and organisations involved.
It is vital they are managed with a clear governance framework
6 SAR in Rapid Time Model
The Safeguarding Adult Reviews in Rapid Time (SARiRT) model provides a process and related tools that support reviews to draw out systems learning to promote practical improvement using a timely and proportionate approach.
The model encourages clarity about the kind of learning needed, so that the review can move from purely describing practice problems to illuminating what lies ‘behind’ those practice problems.
Taking a systems approach, the model enables us to understand the social and organisational drivers for current practice problems.
The process supports reviews to be turned around more quickly (we aim for three months to produce the final report) and to provide a shorter more focussed final report.
This model may be suitable for SARs with a very specific focus and timeframe.
7 Consideration of other Statutory Reviews on their conclusion, for SARs
These might be PSIRF process or MHHRs or DHRs
Where another statutory or regulatory review has already identified learning; and where the individual referred to also meets criteria for a SAR, there is no need to recommission more work.
A SAR in such a case will be delivered using a model of identifying an independent Panel Chair to review the existing published statutory review with partners and make enquiries about any other agency involvement, considering further learning via a SAR Panel (and possibly learning review event) process.
This would be a proportionate response.
8 Thematic SAR/ Review or reviews including more than one individual
When two or more individuals meet the criteria for a SAR to be commissioned and there are similar themes, then a thematic review can be considered for all cases to identify and disseminate learning.
This policy was last reviewed in 2024.
The next expected review date is 2027.