If you'd like the freedom to choose how you meet your own care needs, a direct payment could be for you.

It puts you at the centre of your support planning and helps you achieve the outcomes you need in your own way. It also means you do not have to use the care companies we would recommend if we were organising your care.

Here are some examples of the way direct payments have helped change people’s lives
 

Tom talks about his experience of having a direct payment

What customers have to say about direct payments

"I can have a mixed package of commissioned care and direct payments and it is really personalised to me."
"I like to manage my own finances - I don't feel so beholden or dependent on others."
 
"I employ the people who care for me and I get to choose who is supporting me."
 
"Promotes independence. Empowering."
"It's my son's choice who cares for him."
"How, when and where I want it."
"Continuity of care and choice about who comes to my home."
"It's given me flexibility and freedom."
 
"It's made it quicker to organise my care as it's only me making the decisions."