Weather disruption
Winter weather is causing disruption to services in some parts of the county. Find out what services may be affected in your area.
You can make a single payment online, over the phone or through your bank.
Pay online if you can. This speeds things up, saves public money and frees up time so we can support those who are unable to pay online.
Before you start, you will need:
- your Council Tax reference (starting with a 1, found on the front of your current bill)
- your debit or credit card details
If your reference begins with any other number, contact us so we can give you an updated reference.
Online
By phone
Our automated telephone payments line is available 24 hours a day, 7 days a week.
Call 0300 7900 545
Online banking or standing order
You can make arrangements with your bank or building society to set up regular payments to us. You will need:
- our bank sort code: 60-07-01
- our bank account number: 47109254
- your Council Tax reference: starting with a 1, found on the front of your current bill
We recommend paying by Direct Debit because most people find it cheaper, easier and more convenient.
Paying by direct debit saves public money on transaction processing costs.
Before you start, you will need:
- your Council Tax reference (starting with a 1, found on the front of your current bill)
- your bank account number and sort code
If your reference begins with any other number, contact us so we can give you an updated reference.
You can choose for your payment to be taken on either the 1st or 16th of each month.
Online
Set up or amend a Direct Debit
By phone
You can set up or amend a Direct Debit securely over the phone during office hours.
Call 01305 211970
You can ask us to spread the cost and pay over 12 months instead of 10.
Your Council Tax cost is usually split into 10 monthly payments. You can ask to make 12 monthly payments instead. You can't make this request over the phone.
Please complete the form to request this.
We'll do all we can to help if you're if you're struggling to pay.
If you're having problems paying your Council Tax, contact us and we'll do all we can to help.
You may be entitled to extra help. See if you can get Council Tax Support.
What happens if you don't pay
If you don’t pay your Council Tax on time you may receive a reminder notice. If you keep failing to pay, we could take recovery action.