Tourist Information Service Review Consultation
Why we are reviewing the service?
The Covid-19 pandemic has changed the way some
services are being used and delivered. More people are looking to find
further local information and advice about their area as well as
visitors to Dorset looking for tourist information. TICs are a
traditional way of providing face to face service, but their use has
dropped with developments in technology in recent years. Dorset
Council sees the increasingly popular Visit Dorset website as an
important access channel for visitors and tourism businesses. It’s
also a way to encourage people both in the UK and abroad to visit the
area and support the local economy. Dorset Council is facing on-going
financial challenges and must prioritise the services on which it
spends its money. In the near future, we’re likely to review of many
of the services such as TICs we are not legally obliged to provide.
For these reasons, we need to consider the role of visitor
information, and how it is funded and delivered. It is essential that
future arrangements are sustainable, affordable and fit for the future
and continuing to provide the service in the same way will not do
this. There are various ways of providing this service to meet the
needs of different communities and we want to tailor our service accordingly.
The Consultation
The consultation period runs from 19 October 2020 to 3 January
2021 The survey will take approximately 5 - 10 minutes to complete.
Your views are important to better understand how you use the TICs and
the value of this service. The results of this survey will be
considered before any final decisions about TICs are taken. It is
expected that the council’s Cabinet will be making a decision during 2021.
This survey closed on Jan 3, 21. Thank you for your views.
The report documents are now available.
If you would like the documents in an alternative format please contact m.a.simons@dorsetcouncil.gov.uk