General Election postal votes
If you have not received your postal vote for the General Election on 4 July 2024, please call us on 01305 838299 so that a replacement can be issued.
Sign in to your childcare account to apply for, reconfirm or manage your 30 hours free childcare and/or Tax-Free Childcare.
Follow these steps to sign in to your account:
Follow these steps to find your eligibility code for 30 hours free childcare:
*Some parents have a temporary code starting with '11'. You will have received this on the phone and in a letter from HMRC.
Follow these steps to find your unique payment reference number:
You'll also find your welcome pack under 'secure messages'. This has information about how to make payments into and out of your childcare account.
If you're still struggling to get into your account, contact the HMRC Childcare Service helpline: