Contact the HMRC childcare funding helpline if you're having difficulties with:
- applying for 15 hours funded childcare for working families of under 2s
- applying for 15 hours funded childcare for working families of 2 year olds
- applying for 30 hours funded childcare and/or Tax-Free Childcare
- reconfirming your eligibility for funded childcare and/or Tax-Free childcare
HMRC Childcare Service helpline
Email: childcare.taxfree@hmrc.gsi.gov.ukTel: 0300 123 4097
Full contact details
If you’ve been unable to access Tax-Free Childcare or funded childcare for working families due to technical issues, you may be able to claim a top-up refund or compensation.