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Issues applying for childcare funding

Contact the HMRC childcare funding helpline if you're having difficulties with:

  • applying for 15 hours funded childcare for working families of under 2s 
  • applying for 15 hours funded childcare for working families of 2 year olds
  • applying for 30 hours funded childcare and/or Tax-Free Childcare
  • reconfirming your eligibility for funded childcare and/or Tax-Free childcare

HMRC Childcare Service helpline

Email: childcare.taxfree@hmrc.gsi.gov.uk
Tel: 0300 123 4097
Full contact details
If you’ve been unable to access Tax-Free Childcare or funded childcare for working families due to technical issues, you may be able to claim a top-up refund or compensation.