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The Dorset Council Plan for 2022 to 2024 sets out an ambitious transformation programme across our services. Putting our customers first is at the heart of the plan and a big focus for development within adult social care. That means that when we design and deliver improvements to our services, that we should be doing it in partnership with the people who use them.
Our priorities for developing adult services
Our ‘A Better Life’ strategies were adopted in February 2023. The documents outline our key priorities for service development and our future plans for the delivery for adult social care. We know that we want to help you live a better life in your own home, as part of your community and with a support network of family, friends, neighbours and good services. We want to be at the heart of your own care and support that creates opportunity and preserves your way of life.
How you can get involved
As part of our commitment to listen and learn from the people who use our services, we’d like to invite Dorset residents to contribute to this work. On this page, you will find a growing list of different activities that you can help with, ranging from answering surveys, to joining focus groups or becoming an active part of the programme by working alongside us in meetings.
We will update this page with new opportunities as they come up. We will also share progress on our work as we start making improvements together.
Current opportunities
Help us redesign our 'front door'. This refers to all the ways that our customers contact us or find the information they need.
We have launched a transformation programme to redesign our front door services which will ensure that people will have a consistently good service when they contact us and so that they can find clear, relevant information easily. The team are seeking volunteers who would be willing to join us to support this work.
Help us to ensure that our website is easy to use and that the information offered is relevant
We are looking for people who can test our Dorset Council website, we want to get your views on the content and usability of the site. The research will be conducted by our website team who can record the outcomes and help inform us as to the improvements the site needs.
Visit this page to find out more and volunteer to become a user tester
Get involved and make a difference to how our services are delivered.
The Experts by Experience network includes people like you who have direct experience of life in Dorset, of living with a physical or learning disability, mental health illness or who are caring for someone who has additional support needs. You will know first hand what the benefits and challenges are of receiving support from us.
Your advice, comment and input will be invaluable as we embark on our future plans to improve the lives of our residents over the next few years.
For general queries about how you can support our work, please email us talktoadultsteam@dorsetcouncil.gov.uk